Configuring Zoom

Introduction

The Fabius-Zoom integration allows you to seamlessly connect your Fabius account with Zoom, allowing us to pull in Cloud Recordings to transcribe and analyze. In this guide, we'll walk you through the steps to configure the Zoom integration.

Note: You must be a Zoom Administrator to connect Zoom with Fabius.

Step-by-Step Guide: Configuring Zoom Integration with Fabius

Step 1: Configure your Zoom Account to Record and Transcribe By Default

Change call recording settings to Automatically record all calls to the cloud by default.

  1. This can be found under Account Settings > Recording > Automatic recording.
  2. Follow the Zoom help center documentation here.

Update your call recording settings to Allow Call Recording Transcriptions.

  1. This can be found under Account Settings > Recording > Cloud recording > Advanced cloud recording settings.
  2. Follow the Zoom help center documentation here.

Step 2: Accessing Fabius Integration Settings

  1. Log in to your Fabius account.
  2. Navigate to the Settings menu by hovering over the gear icon on the left nav bar.
  3. From the drop-down menu, select Integrations.

Step 3: Adding Zoom Integration

  1. On the Integrations page, you'll see a list of available integrations. Locate and click on the Zoom integration option and click Configure.

Step 4: Initiating the OAuth Flow

  1. By selecting the Zoom integration, you will be directed to the Zoom OAuth authorization page.
  2. If you're not already logged in to your Zoom account, you will be prompted to do so.
  3. After logging in, Zoom will request permission to grant Fabius access to specific data and functionalities. Review these permissions carefully.
  4. Click the Authorize or Allow button to proceed.

Step 5: Returning to Fabius

  1. After authorizing the integration, Zoom will redirect you back to your Fabius account.
  2. At this point, your Zoom integration setup is complete. You will notice that the Zoom integration status in the Integrations section now reads as Connected.

Using the Zoom Integration in Fabius

With the Zoom integration successfully configured, Fabius will begin ingesting your meeting recordings for transcription and analysis.

Troubleshooting

If you encounter any issues during the integration process, consider the following steps:

  1. Ensure you have an active Zoom account and the necessary permissions to authorize integrations (you must be an Administrator).
  2. Double-check that you're using the correct login credentials for both Fabius and Zoom.
  3. Clear your browser's cache and cookies, then attempt the integration again.
  4. If problems persist, reach out to our support team via support@fabius.io for further assistance.
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